Why does any one think it is appropriate to leave a customer's home like this for a month?
Monday, June 20, 2016
Friday, June 17, 2016
Thursday, June 16, 2016
Still No Call From Stone Solutions
Day 15 after measuring and confirming the template.
We are at the end of the second day after I was told that the counter top after
people would be calling me right away.
Someone is Lying. The Question is who?
We are at the end of the second day after I was told that the counter top after
people would be calling me right away.
Someone is Lying. The Question is who?
- Stone Solutions?
- Lowe's Installation Co-ordination Team?
It does not matter, they both already have my money. Why should they give a flying roll on a fucking donut?
Wednesday, June 15, 2016
No call last night from Stone Solutions
Day 14 after measuring and confirming the template.
Who is surprised?
AND no call today.
Tuesday, June 14, 2016
Lowe's Called About Concerns
The Lowe's Installation Coordinator called and reported:
- Yes, they will supply the glass shelves.
- Yes, they will re-order the correct drawer piece.
- Yes, they have spoken to Stone Solutions who should call me any minute to give me the update on scheduling the counter top installation
Saturday, June 11, 2016
Outdoor shower
Only the second season after this unit froze... lets put this puzzle together
The problem s i bought the parts a year ago, and forget how I was planning on doing this.
The problem s i bought the parts a year ago, and forget how I was planning on doing this.
Wednesday, June 8, 2016
Some Day's It's Hard to Get Good Help
The designer for Lowe's today called to apologize that she had been out of touch as she had family in the hospital. Should caught up with the emails and discovered that I've been told are going to be two weeks by the stone company. She said she'd look into that and call me back.
The next call I got was The Stone company calling to return my call wish I had not made. They explained to me that they were waiting on confirmation from Lowe's about the order and was surprised that I hadn't heard from Lowe's.
It turns out that I have an additional three Square feet of countertop to what was previously quoted and to what I have previously paid for. Lowe's had to get my credit card number to deal with this.
Now Lowe's has settled that and is going to call the countertop people and approve the new and improved size and thanks I'll be called within 48 hours to schedule the installation.
This all took a week for Lowe's and the stone company to get together and get more money from me.
The next call I got was The Stone company calling to return my call wish I had not made. They explained to me that they were waiting on confirmation from Lowe's about the order and was surprised that I hadn't heard from Lowe's.
It turns out that I have an additional three Square feet of countertop to what was previously quoted and to what I have previously paid for. Lowe's had to get my credit card number to deal with this.
Now Lowe's has settled that and is going to call the countertop people and approve the new and improved size and thanks I'll be called within 48 hours to schedule the installation.
This all took a week for Lowe's and the stone company to get together and get more money from me.
posted from Bloggeroid
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