Some Day's It's Hard to Get Good Help

The designer for Lowe's today called to apologize that she had been out of touch as she had family in the hospital. Should caught up with the emails and discovered that I've been told are going to be two weeks by the stone company. She said she'd look into that and call me back.

The next call I got was The Stone company calling to return my call wish I had not made. They explained to me that they were waiting on confirmation from Lowe's about the order and was surprised that I hadn't heard from Lowe's.

It turns out that I have an additional three Square feet of countertop to what was previously quoted and to what I have previously paid for. Lowe's had to get my credit card number to deal with this.

Now Lowe's has settled that and is going to call the countertop people and approve the new and improved size and thanks I'll be called within 48 hours to schedule the installation.

This all took a week for Lowe's and the stone company to get together and get more money from me.

posted from Bloggeroid